Absolutely amazing experience. We went for Taylor Swift Eras Tour. They made the experience so smooth. Starting with an easy early check-in to get ready, cookies, the photo booth, everything was amazing. Thank you Clayton Cardiff. You rate 10/10 on hospitality! Please spread your energy to the rest of the UK.
Parth
2024年6月
Lovely helpful staff. Comfy bed. Big room. Great central position.
Purplechrissie
2024年6月
The hotel has a great location. One side is on the railway tracks and quieter! The other is facing the city and right opposite a 'Spoons and another place across the street, the Peppermint Lounge (or something like that). They were lively of an evening. However, you can't fault the location being but a hop, skip and a jump to the city. Comfortable room, good bed. I would also like to note that there are a large number of electrical sockets, certainly in the room I had. (704). Usually, there is next to nothing so well done on that little detail. The breakfast is good although the hotel restaurant is heaving on a Sunday morning. I am saying that I like this hotel, I would stay here again and would select a room on the train-spotting side of the hotel. If I was staying over a weekend, I would probably make my own arrangements for breakfast too.
David
2024年10月
Could be one of the best hotels I have ever stayed at. And I have stayed all over the world in supposed 5* hotels! Every single staff member could not be nicer, as I am on an extended stay, I was treated like a friend almost, as virtually all staff remembered me and would chat, while still being busy and professional. Nothing was too much, it was like being with friends than “suppliers”! And cost friendly 😀
Michael
2025年5月
I checked in via the lobby machine and was allocated a noisy room. Also the safe was not working. The reception staff allocated me another room. This was done immediately and without question so thank you for that.
David
2025年5月
Most of the staff were polite and very helpful. Great location. Very clean. Nice room and comfortable beds.
Eleanor
2025年5月
The hotel location was excellent within walking distance to everything shopping bars and restaurants.the bedrooms were very comfortable and clean had the best night sleep 😴 the staff were very helpful and friendly will definitely stay here again on my next visit to Cardiff city 😀
Theresa
2025年3月
Booked to stay here for mothers Day, but unfortunately, on the night, one of the guests fell ill in the room and was sick in the room. Plus, the air conditioning wasn't working. Rang reception and informed them of this, and they were really friendly and understanding, so they gave us a corner room, which was so much better. Light, spacious, and really calming. The menu in the hotel restaurant has been changed since last time we stayed in November 2024 with slight food price increases but still enjoyed it.
Rebecca
2025年4月
Great location as we arrived by train to Cardiff (right opposite the train station). Check in and check out was prompt and efficient. Staff where friendly and attentive. We were able to store our luggage prior to check in (arrived earlier than check in time) and after check out time (wanted to do some shopping), which was really helpful and much appreciated! Breakfast was included in our stay and it was very tasty! The pastries were not fresh however we did attend later in the morning so I suspect that may be why. Would definitely recommend and stay here again! Thank you
Emma
2025年4月
Convenience, clean, comfortable, price.
Kate
2025年1月